I am building new PC and using Asus STRIX B350-F Gaming motherboard. The keyboard and mouse are working in BIOS, but not in the Windows installation. I then replaced the memory and power supply. STILL no mouse and keyboard. So then I booted back up with my original windows 7 retail installation usb key-- guess what? But, in some rare cases, Windows may not recognize both of them at the same time. And still.. no mouse no keyboard. However, when I start installing Windows 7, I get to the first screen to select language and neither keyboard nor mouse is detected. I was able to do it by using another machine to research the chipsets on the motherboard and download and write the LAN and AMD chipset driver to a DVD then installed an old DVD RW player on the Ryzen machine. Hosting the guide I made a while earlier here. HP PC Has keyboard not working after Windows 10 Upgrade. My Ryzen 9 3900X works fine on Windows 7 in my old x370 board, however I seemed to have lost all my USB ports on the back of my motherboard since the on-die Matisse USB 3.0 controller is not supported on Windows 7 and has no … My Ryzen 9 3900X works fine on Windows 7 in my old x370 board, however I seemed to have lost all my USB ports on the back of my motherboard since the on-die Matisse USB 3.0 controller is not supported on Windows 7 and has no drivers from AMD. My keyboard and mouse stop working at the Windows installation screen. Hi, I bought an Aorus Ultra Gaming x470 a while ago and now I am trying to install Windows 7 but I came across a problem. Few months ago I decided to write simple application for those who are having issues trying to install Windows 7 on modern PCs/Laptops (not working mouse/keyboard , blue screens during installation and so on). Ryzen works with Win7, the problem is installing the USB 3 drivers, but if you have a PS-2 jack for mouse and use on screen keyboard to navigate then you can install without injecting drivers to the Windows image. This is why it becomes important to fix the issue quickly. I'm trying to install Windows 7 on a Dell XPS 8930 because the company needs to use programs that can only be installed on Windows 7, but when I insert the installation media, whether using a bootable flash drive or CD, the rest of the USBs shut off and I have no mouse/keyboard so I cant install. Booted up-- No go again! It is impossible to work on your computer without a functional keyboard and mouse. It ended up being what looks to be keyboard and mouse drivers from Kaspersky: klkbdflt.sys and klmouflt.sys. I then flashed to the latest firmware directly from MSI's website, rebooted. Lack of integrated USB3.0 drivers means not working keyboard and mouse in installer! I went first to BIOS and I am able to use keyboard and mouse there. HP Laptop keyboard not working Windows 10. It has only USB connection available for mouse, so I used USB mouse and keyboard. Except my mouse & keyboard doesn't work (wired USB). The Windows 7 RTM distribution doesn’t support USB 3.0 out-of-the-box, and you can encounter some problems with the installation of Windows 7 on a computer/laptop having USB 3.0 ports only (most modern devices released after 2015 have only USB3 ports). USB options are all enabled. Hosting the guide I made a while earlier here. Usually keyboard and mouse do not stop working together. They work in the Windows 10 and in … Had to relearn keyboard shortcuts for normal mouse functions. Beside my USB keyboard and mouse, I had an old PS2 keyboard but no mouse. Here are the instructions we followed, we used our USB Windows 7 installer but an install disc would work the same: The problem is caused by additional drivers being specified in the registry entries for both the keyboard and mouse. I pop in my Windows 7 installation disc, restart the machine, it boots via the CD rom, and I land at the Windows 7 installation screen where I have to select the language.